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Customer Case Het Facilitair Bedrijf

Het Facilitair Bedrijf is an entity of the Flemish Government with the mission is to facilitate all other entities by providing them professional support.

Their core pillars are :

  • Real estate
  • Facilities Management
  • Procurement / Government contracts
  • ICT
Our approach

Know your customer

The Flemish government is striving to become more data-driven and integrating innovation in policy and operations where useful. As any organisation, data quality and availability are an issue, but they are committed to the philosophy of “Quality @ Source”. As a partner we continuously assess new cases on relevance and feasibility in order to integrate them with the central data platform as the end goal.

A few examples of key cases are:

  • Catering Profit/Loss reporting
  • Climate report of government fleet
  • Policy Management Dashboards

Proof of Value

The cases are either new to the organisation or re-engineering of existing workflows. Depending on the type, we will adapt a variation of our approach.

  • Align with the business on requirements and current process
  • Assess feasibility and priority
  • Identify data sources and availability
  • Create prototype, based on a limited amount of data sources
  • Validate the results with the business


As the Proof of Value is validated, we will start a number of cycles to integrate all the required data sources into the solution. The focus is to centralize and automate all the data inputs and transformations on the central data platform.

The solution is available to the business by means of a dashboard and the underlying data is made available through an API.


  • Business alignment on concepts and their calculations
  • Business alignment on concepts and their calculations
  • One automated dashboard per topic


  • One version of the truth, based on the raw data
  • Data-driven government policy
  • Increased management impact due to higher availability and frequency of reports
  • Improved tracking and management of policy targets
  • Elimination of manual efforts reduces chance of human errors
  • Enablement of environmental initiatives as reduction of CO2-emission, food waste management